If you are looking for a way to shop for fashionable clothing and accessories without breaking the bank, you might want to consider getting an Identity card. An Identity card is a store card that allows you to buy items from Identity and its partner stores, and pay them off over 6 or 12 months. You can also enjoy exclusive benefits, such as vouchers, discounts, and loyalty rewards.
But where can you use your Identity card? Which stores accept it? And how can you apply for one? In this blog post, we will answer all these questions and more. We will also share some tips on how to manage your Identity account online, and how to contact Identity customer care if you need any assistance.
What is an Identity Card?
An Identity card is a store card that you can use to shop at Identity and its partner stores. Identity is a South African fashion retailer that sells trendy clothing and accessories for men, women, and kids. You can find Identity stores across the country, or shop online at Identity Online Shopping.
With an Identity card, you can buy items from Identity and its partner stores, and pay them off over 6 or 12 months. You can also enjoy exclusive benefits, such as:
- R750 fashion vouchers when you open an account
- Access to the IDREAM loyalty program, which offers promos, sale news, surprise vouchers, and more
- Free delivery for online orders over R500
- Free returns and exchanges in-store within 30 days
- Easy online payments, EFT, EasyPay, debit order, and in-store payments
To apply for an Identity card, you need to be 18 years or older, have a South African ID or passport, a cellphone number, an email address, and a financial information for an affordability assessment. You can apply online at Identity, via SMS by sending your initials, surname, and ID number to 49706, or in-store at any Identity store.
Which Stores Accept Identity Cards?
One of the best features of an Identity card is that you can use it to shop at Identity and its partner stores. This means you have more options and variety when it comes to buying clothing and accessories. You can also mix and match items from different brands and stores, and pay them off with one card.
The partner stores that accept Identity cards are:
- @home
- @homelivingspace
- American Swiss
- Charles and Keith
- Colette
- Donna-Claire
- Duesouth
- Exact!
- Fabiani
- The Fix
- Foschini
- G-star Raw
- Hi
- Markham
- Mat & May
- Next
- Sodabloc
- Sportscene
- Sterns
- Totalsports
- Truworths
You can find these stores in various locations across South Africa, or shop online at their websites. You can also use your Identity card to buy items from other online platforms, such as [Ackermans] and [Mr Price].
How to Manage Your Identity Account Online
If you have an Identity card, you can manage your account online by creating an online shopping profile at Identity Online Shopping. You can link your account to your profile, and access various features, such as:
- View your account balance and statement
- Pay your account online via debit or credit card or EFT
- Track your online orders and delivery status
- Update your personal and contact details
- Change your password and security settings
- Subscribe or unsubscribe to newsletters and promotions
- Contact Identity customer care
To create an online shopping profile, you need to have an email address and a password. You can also use your Facebook or Google account to sign up. To link your account to your profile, you need to have your 14-digit account number, which you can find on your statements or by contacting Identity customer care.
How to Contact Identity Customer Care
If you have any questions or issues regarding your Identity card or account, you can contact Identity customer care for assistance. You can reach them by:
- Phone: 021 460 2300
- Email: [email protected] or [email protected]
- Online: Identity Help
- In-store: Visit any Identity store and speak to a staff member
Identity customer care is available from Monday to Friday, 8am to 5pm, and Saturday, 8am to 1pm. They can help you with:
- Account queries and payments
- Online shopping and delivery
- Returns and exchanges
- IDREAM loyalty program
- Complaints and feedback
- General information and advice
FAQs
Q: What is the difference between an Identity card and a credit card?
A: An Identity card is a store card that you can use to buy items from Identity and its partner stores, and pay them off over 6 or 12 months. A credit card is a card that you can use to buy items from any store that accepts it, and pay them off over a period of time, with interest.
Q: How can I check my Identity account balance and statement?
A: You can check your Identity account balance and statement online, by creating an online shopping profile at Identity Online Shopping and linking your account to your profile. You can also check your balance and statement by calling Identity customer care at 021 460 2300, or by visiting any Identity store.
Q: How can I pay my Identity account?
A: You can pay your Identity account online, via debit or credit card or EFT, by logging into your online shopping profile at Identity Online Shopping. You can also pay your account via EasyPay, debit order, or in-store at any Identity or partner store.
Q: How can I join the IDREAM loyalty program? A: You can join the IDREAM loyalty program by opening an Identity account and using your Identity card to shop at Identity and its partner stores. You will automatically earn points for every purchase, and receive vouchers, discounts, and other benefits.
Q: How can I contact Identity customer care? A: You can contact Identity customer care by phone at 021 460 2300, by email at [email protected] or [email protected], by online at [Identity Help], or by visiting any Identity store.
Conclusion
An Identity card is a great way to shop for fashionable clothing and accessories at Identity and its partner stores. You can enjoy flexible payment options, exclusive benefits, and a wide range of products. You can also manage your account online, and contact Identity customer care if you need any help.
If you want to apply for an Identity card, you can do so online, via SMS, or in-store. You can also find more information and tips on how to use your card at Identity Online Shopping.
We hope this blog post has answered all your questions about which stores can you use your Identity card. If you have any comments or suggestions, please let us know in the section below. Happy shopping!
